Account Monitoring

Company description

Business Global HUB is a young company, with a team of more than 120 experts, offering back-office and customer support related services. We are working with multiple worldwide partners who serve together more than half a million customers.

One of the main services Business Global Hub is offering is performing a wide range of Know Your Customer (KYC) related activities, a process that is vital for companies working in the financial industry. Our company has put together a complex team that is specialized in KYC processes and combating money laundering and terrorism financing. Furthermore, we have a highly skilled customer support team that is trained to meet the high expectations of well-informed customers of companies working in the financial industry. This team can offer customer support for customers of all tiers, from basic help desk to ones requesting expert product and service support. Our KYC and customer support services are available worldwide, in languages such as English, Spanish, French, and Russian

We aim to take care of all back-office activities, so companies can further concentrate on their core activities and growth journey. Our services are cost-efficient, delivered at top quality, and are insured by the best professionals in the market with years of experience in the financial banking industry.

  • City: Bucharest
  • Education level: Qualified
  • Department: Account Monitoring/Compliance
  • Languages: English
  • Career level: Entry/Mid-level
  • Job type: Full Time
  • Industry: Banking/Financial Services
  • Number of open roles: 1

Ideal candidate

  • Strong attention to detail;
  • Ability to work under minimal supervision;
  • Possess strong analytical, organizational, and communication skills;
  • Strong research skills, advanced skills in the use of Microsoft Word, Excel, PowerPoint and experience with online research systems including web-based tools;
  • Prior AML Surveillance and/or Investigation experience preferred;
  • Bachelor’s degree in finance, banking or law;
  • The ability to work together with multiple compliance teams and interpret regulations;
  • Consistency and insight.

Job description

  • Act as the first level reviewer in making initial alert decisions as well as determining the specific information needed to manage the investigation;
  • Manage a queue of alerts and cases ensuring timely follow up of requests and adherence to escalation procedures;
  • Assist Compliance Teams with analysis to optimize processes for improving monitoring;
  • Assist other members of AML Compliance with ad hoc analysis and investigation requests;
  • Review and analyze AML current trends and news in order to identify high risk areas, counterparties or keywords to incorporate into monitoring filters, rules, or profiles;
  • Conduct targeted account reviews on high-risk correspondent platforms clients and analyze from a holistic view of customers in terms of products, services, and underlying transactions as well as escalate potential issues;
  • Monitoring records of high-risk clients and report suspicious activities from AML point of view;
  • Screening & review from KYC perspective on client profiles from different jurisdictions worldwide;
  • Escalate alerts and draft case investigations in accordance with internal policies and procedures;
  • Performs periodic compliance checks in order to monitor and verify compliance with legal provisions;
  • Reports compliance risks identified in accordance with the legal framework;
  • Keep track and monitor all the non-compliant customer files;
  • Work closely with compliance colleagues across the company;
  • Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made;
  • Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process;
  • Assist with the preparation of departmental Management information reports;
  • Provide input to the maintenance of the departmental procedures;
  • Provides support in preparing the documentation necessary to obtain the authorizations required by regulations;
  • Any other associated duties required from time to time to meet the departmental responsibilities and goal.

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Business Global Hub